| 1. CHECK IN TIME:
4:00PM EST or later on day of
arrival. 2. CHECK IN LOCATION:
All check in and check
out procedures shall be done at the 24 hour Welcome Center which is operated by
the company that manages our condo.
3. CHECK OUT TIME:
10:00AM EST or earlier on
day of departure.
4. EARLY CHECK IN / LATE CHECK OUT: Early
check in and/or late check out may be pre-arranged subject to availability and
at a charge of $50.00 for each early check in or late check out.
4. SMOKING: No smoking is permitted inside the
premises or anywhere inside building #8 at any time.
5. PETS: No Pets are permitted inside the
premises at any time.
6. MAXIMUM NUMBER OF GUESTS:
The maximum number
of guests occupying the premises is eight (8) persons.
7. VACATIONING STUDENTS: Owner will not accept
guests under the age of 25 years unless accompanied by an adult who remains on
site throughout Guest’s occupancy of the Premises.
8. INCLUDED IN RENTAL RATE: Included in the
rental rate and subject to availability is the use of the clubhouse, movie
theater, pool, spa and all outdoor activities.
9. LINENS: A one-time linen and towel set up
is supplied by owner. These towels are not permitted to be removed from the
premises nor used at the pool. Pool towels are provided by Owner and shall be
returned to the premises after use at the pool.
10. TELEPHONE CALLS:
Local and domestic calls
are free. International calls to 40 countries are free as well.
Enquire first before booking your reservation to see if your home country is
included in the condo's calling plan.
11. INTERNET ACCESS: Access to the high-speed
internet service in the premises will be provided by password. Guest acknowledges that the internet connection may not be secure and
owner assumes no liability for guest’s use of the internet service in the
premises. Owner assumes no liability for any malfunction of the internet
service.
12. MAID SERVICE: Daily housekeeping service is
not included in the rental rate but is available for an additional fee.
13. ACCESS CARDS: It is recommended that you
obtain a security access card which will allow you access to the clubhouse and
pool. Access cards can be obtained from clubhouse personnel upon payment of a
refundable deposit, currently $6.00 for your entire stay.
14. GUEST ENTERTAINMENT:
The premises are
equipped with four (4) televisions, four DVD players and one Playstation II game
console. Guest is responsible for providing their own games and movies.
15. DISCOUNT TICKET PURCHASE: Discount tickets
are sold by Kissimmee Guest Services - a company not affiliated with the condo. Owner and owner’s agents assume
no liability for any attraction tickets purchased by guest.
16. SECURITY / DAMAGE DEPOSIT:
A security
deposit of $500.00 in the form of cash or credit card pre- authorization shall
be collected at the time of check in. This deposit shall be refunded to guest
within seven (7) days following check out, subject to the following terms and
conditions:
A) Guest checks out of condo by 10 am on date of departure.
B) No damage is done to the premises or its contents;
C) All trash is
removed from the premises to designated containers outside the premises and
dirty dishes are loaded in dishwasher;
D) No linens,
towels or pool towels or other items of personal property of Owner are missing
from the premises;
E) Guest has paid
all charges relating to guest’s occupancy of the premises;
F) Owner has
incurred no expenses or charges related to guest’s unlawful use of the premises.
G) Guest’s
liability for repair of damage to the premises or replacement of property due to
damage or theft is not limited to the amount of security deposit and guest
acknowledges that guest is fully responsible for all losses and damages incurred
by Owner.
17. PAYMENTS: Guests staying fewer than 14
nights are required to make an advance reservation deposit of $100.00. Guests
staying 14 to 20 nights are required to make an advance reservation deposit of
$200.00. Guests staying 21 nights or more are required to make a $300.00
advance reservation deposit.
All advance reservation deposits are due at
the time of booking. Guest shall make an additional payment on or before two
(2) months prior to the date of arrival so that the total advance deposit equals
one half of the total rental rate.
The balance of the rental rate is due thirty (30)
days prior to arrival.
18. PAYMENT OPTIONS:
Acceptable forms of
payment are credit cards, debit cards, traveler’s checks, money orders, cashier’s checks or personal
checks made payable to Richard Dagostino. Personal checks are accepted subject
to collection and any check returned for insufficient funds is subject to a fee
of $50.00.
19. CANCELLATION POLICY:
Cancellations made
more than sixty (60) days prior to scheduled arrival incur no cancellation fee.
Cancellations or changes to a reservation that result in a shorter stay than
originally booked made less than sixty (60) days prior to arrival shall result
in a forfeiture of the entire advance deposit. In the event guest fails to
check in, the entire rental rate shall be forfeited. No refunds shall be issued
for early check out.
20. CHANGES IN RESERVATION:
Rental rates are
subject to change without notice prior to reservation confirmation. Any changes
to reservations must be done in writing and acknowledged by both Owner and
Guest.
21. ROUTINE MAINTENANCE / REPAIRS:
It may be
necessary for staff and agents of Management Company to enter on or in the
premises in order to perform routine maintenance and/or repairs.
22. GUESTS MUST ABIDE BY POSTED SIGNS:
Parents
must supervise children at all times. Guest agrees to abide by all posted
signage in the Premises as well as the rules governing the Windsor Hills Resort
community.
23. WATER SLIDE HEIGHT REQUIREMENT:
Children over 48" tall are permitted to use the Water Slide. Those
children who are under 48" tall may still use the other water sprinkler play
area but will not be allowed to use the Water Slide.
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